Pharmacies can no longer ignore the need for home delivery in an increasing 'on demand' culture. The industry is changing with proposed funding cuts, pressure to support primary care and the need to protect revenues and customer loyalty.
An ageing population with more people living with long-term chronic illness, combined with the need to deliver convenience to the consumer in all areas of their lives, has increased the demand for home deliveries for medication. Alongside this, there is a greater requirement for medication with an increased number of prescriptions being written by GPs and the changes in market structure being proposed by the Department of Health.
Delivery services have the potential to enhance patient care and improve pharmacy workflows, but it's important to choose a delivery partner that operates as an extension of the pharmacy to help shoulder the burden of delivery and offer peace of mind.
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